You can get help paying your monthly bills on time, with minimal effort, from KCP&L so you don't have to worry about late charges or service downtime. Join the thousands of KCP&L customers who take advantage of these easy-to-use, convenient services.
Flexible Payment Arrangements
Although federal assistance dollars have been significantly reduced, KCP&L offers an array of payment options designed for your convenience. Contact KCP&L to discuss a payment arrangement that best fits your needs. You may find these two options particularly helpful to you:
This option takes the average of your last 12 bills and gives you a fixed monthly payment, making your bills more predictable and manageable.
Short-Term payment plans
If your account is past due or about to become past due and you need an extension, you may enter into a special payment agreement. Call KCP&L at (816) 471-5275 or (888)471-5275 toll free and ask for a Short-Term payment plan. A customer service representative will walk you through the different plans and you can determine the best fit for your needs.
Note: An initial payment may be required to enter into a Short-Term payment plan.
Easy Payment Options
Automatic Monthly Payment
Pay your monthly bill automatically by authorizing credit or debit charges or electronic withdrawals from your bank account.
Mobile Alerts and Payments
Manage your KCP&L account including reminders, making payments and payment confirmations from your mobile phone.
No Fee Credit Card Payments
All residential customers have the option of making payments by credit or debit card without a fee.
Online Account Access
AccountLink gives you fast, secure access to your account information online - so it's easy and convenient to manage your account.
Receive your monthly bill by e-mail. It's convenient for you and good for the environment.