Billing & Payment Options

Pay by Phone

Simplify, streamline and de-stress. KCP&L offers customers the option of paying by either check or credit card. Dial (816) 471-5275, toll-free (888) 471-5275 and follow the directions below:

PAYING WITH A CHECK
Have your KCP&L account number and check book available, then follow the simple voice prompts.

Benefits

• Avoid late charges
• Pay before 2:30 p.m. for same-day posting
• Store information for use each month
• No check number needed; it draws just like a debit
• System gives you a confirmation number

PAYING WITH A CREDIT CARD
KCP&L accepts Visa or MasterCard debit, credit or ATM payments over the phone.

Have your KCP&L account number on hand to verify your number, then follow the simple voice prompts. You will be connected to Western Union for processing.

Benefits

• Convenient payment option
• System provides a confirmation number
• Applies to your account within 2 business days