Billing and Payment Options

Budget Billing customer bills show both the fixed Monthly Budget Billing Amount due and also the Actual Account Balance due. While you are financially responsible for both, you are required to pay only the Monthly Budget Billing amount by the due date listed on the bill.

Note: Your bill may look slightly different than the illustration above.

Budget Billing

KCP&L's Budget Billing plan evens out seasonal billing highs and lows to help you budget your monthly payments. Your Monthly Budget Billing Amount is actually the average of your payments for the last 12 months.

Recalculated annually. Once a year, a new Monthly Budget Billing Amount is calculated, based on your past 12 months’ actual usage, plus any rate change. So it could go up or down each year.

Not a discount plan. It’s important to watch your Actual Account Balance because it will grow over time if your usage increases.

This can result from extreme temperatures or adding new appliances, like a big screen TV. Rate changes also affect your Actual Account Balance.

You are financially responsible for your Actual Account Balance regardless of your Monthly Budget Billing Amount.

If you see your Actual Account Balance is often greater than your Monthly Budget Billing Amount, think of your Monthly Budget Billing Amount like the minimum amount due on a credit card, and pay more when you can.

Otherwise, you could build up an outstanding balance that will cause your Monthly Budget Billing Amount to jump significantly when the annual billing recalculation occurs.

If you sign up for Budget Billing, these are the numbers you need to watch

Monthly Budget Billing Amount
This is the monthly average of your last 12 month’s bills and your minimum amount due each month. Some months you’ll actually use less electricity than your Budget Billing Amount due; others; more.

Actual Account Balance
A positive Actual Account Balance represents the amount of electricity you have actually used in the current and previous months but have not yet paid for.

Over the 12 month period, your actual balance should work its way down to $0. If it doesn’t, it’s a sign your Monthly Budget Billing Amount needs to be increased.

Want to sign up?

Customers must have at least 12 months of their own billing history at an address to be placed on Budget Billing. This is to ensure the budget amount is more accurate and helps to avoid large balances from accumulating.

Budget Billing takes big variances out of your monthly bills. Blue
bars represent actual account balances.

Call (888) 471-5275 to enroll and learn what your Monthly Budget Billing Amount will be.

Need help paying your bill?

United Way 2-1-1 connects people with available community resources, including agencies that provide utility assistance. This free service is available 24 hrs, 7 days a week; simply dial 2-1-1.

Note: United Way's 2-1-1 number may not work in all areas; please refer to the list of toll-free numbers in your county.